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To send a "Direct Message" message: Click "Sign In" if necessary. Click the "Direct Messaging" icon at the top of the page (looks like a text bubble) Click the "New message" (pencil and paper) icon. Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. The "Xfinity Support" graphic replaces ...Learn how to use the Xfinity Stream app on your Amazon Fire TV and Fire TV devices with these FAQs and tips.If you're an X1 DVR customer, you'll be able to keep some of the recordings from your Xfinity DVR TV Box in the cloud and access them through the Xfinity Stream app. Legacy (non-X1) DVR customers will lose the recordings stored on legacy TV Boxes. The Xfinity Stream app is available on the following Roku devices:Click "Sign In" if necessary. • Click the "Direct messaging" icon near the top right of the page. • Click the "New message" (pencil and paper) icon. • Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. The "Xfinity Support" graphic replaces the "To:" line.My X1 box wouldn't reboot properly after the daily late-night download/refresh and since it was the master box, no other boxes in the house would connect to cable. A service technician changed the box out and restored cable; HOWEVER, 30-40% of my DVR Recordings automatically deleted. Several of these programs will not be repeated.DVR recording too many shows. I have set up recordings for several series. In the Record Options for one of my series I set Record=New and repeat, Channels=HD preferred, Save=Until space is needed, Keep=ONLY 5 EPISODES. This series currently has 60 shows recorded. Many of these shows are duplicates (same title and episode).Select a scheduled recording to cancel. Last once you have that canceled I would Sync your DVR by using these steps: On your X1 Tv box remote if you hit the Xfinity Button and use the right arrow to get the gear icon to access the settings. You can then use the down arrow to scroll down to Device settings.Here are some tips and tricks to help familiarize you with the new X1 guide.Press and hold the Power button located on the front of the primary DVR TV Box for 10 seconds. The TV Box should automatically reboot. Or: Ensure your cables are tightly secured. Unplug the power from your primary DVR TV Box for 30 seconds. Plug the power cord back in to your TV Box. Allow five minutes for your primary DVR TV Box to reboot.With X1, you experience TV and Internet together like never before with advanced search, personalized recommendations, apps at home and on the go and the fastest in-home WiFi for all rooms, all devices, all the time. You can control almost all aspects of your TV with the Voice Remote. For a quick list of phrases you can use with your remote ...Old X1 DVR with 150 hours local storage vs new 20 hour Cloud DVR offer. @ComcastCares Let me try again: I've been with Comcast over 25 years and currently have an X1 DVR box that supposedly has 150 hours of storage in the box itself for $19.95 ~ ($10 for DVR plus $9.95 HD fee). I never use it outside the home to access recordings from the cloud ...Aug 4, 2019 ... This video will show you two ways to reset your Comcast Xfinity cable box (specifically the X1 cable box).Cancel a Recording. Select Saved from the Main Menu. Choose Scheduled. Select a scheduled recording to cancel. Select Record Options, then Cancel. Cancel a recording on X1.DVR recording too many shows. I have set up recordings for several series. In the Record Options for one of my series I set Record=New and repeat, Channels=HD preferred, Save=Until space is needed, Keep=ONLY 5 EPISODES. This series currently has 60 shows recorded. Many of these shows are duplicates (same title and episode).1 year ago. I found a fix to this issue: 1. go to the settings icon at the top of your screen and press the middle "ok" button. 2. scroll to "Preferences" and press middle button. 3. scroll to "Notifications" and press ok. 4. at "All Notications" press ok to turn off.Use these steps to record all episodes of a program using your Xfinity X1 TV Box. Options are available to record new or repeat episodes, choose start and ...I've deleted a X1 DVR recording. It stated it processed the request but it continues to display in my "Saved" section of my Recordings. I've tried several times to delete the recording without success. Does anyone know best way to fix this issue? Thanks in advance for your assistance. that occasionally happens. to clear it, use voice ...XFINITY RDK error codes are codes that apply to the XFINITY X1 Entertainment System. These codes alert the user that something is not functioning properly. There is a search engine...You will need to adjust the end time on the recording. To do so, you can go to the show you want to change, then modify recording, you can adjust the amount of minutes at the end of the show. This will allow you to see the ending. I no longer work for Comcast. 2 years ago.3 years ago. @Rustyben wrote: when you swap out a DVR the recordings on it are gone but the last 60 or so hours recorded (sometimes more in some areas) are available on the cloud DVR playable on your home X1 equipment. note as new recordings are added the cloud hours that are older will automatically delete. advice is to watch oldest shows ...Get Xfinity now Call 1-855-399-1542. The X1 from Xfinity is a cool little DVR. It has a user-friendly interface, excellent voice remote, and more integrated streaming apps than other DVRs. It also has a solid mobile app that lets you access your live channels, on-demand content, cloud DVR recordings, and subscription streaming apps on your ...Our team can most definitely take a further look at this issue. To send a "Direct Message" to Xfinity Support: Click "Sign In" if necessary. Click the "Direct Messaging" icon or https://comca.st/3EqVMu7. Click the "New message" (pencil and paper) icon. The "To:" line prompts you to "Type the name of a person".If you have X1 or another Xfinity TV package with cloud-based DVR service, you can record TV shows and movies in "the cloud," then stream those completed recordings to your mobile devices and computers or download recordings to a mobile device while connected to any WiFi or mobile network. Using the Xfinity Stream app or online portal, you can ...

@ddilley13 Thank you for reaching back out to us here at the Xfinity Community Forums with your questions regarding DVR service.I do want to make sure I am fully understanding your concern regarding viewing recordings on your Xfinity DVR and companion boxes. While it is possible to have a second DVR box, you would not be able to double the number of simultaneous recordings (if that is what you ...Jan 12, 2022 · Then select white EXIT button. Remember IN and out. Then back in to My DVR and delete that recoding then EXIT out. Then if you want go back in to My DVR. Since I started this about 85% of the entire problem is gone. All I have remaining is my TV will show a blue screen BUT I can get around that also. 4.To play an X1 recording: Press the xfinity button on your remote control. In the menu, scroll to Saved using the left/right arrows on the remote. Press the OK (center of the directional pad) button on your remote control. Use the up/down/left/right arrows on the remote to select a recording and press OK on your remote control. Scroll to the ...For the past four years we have been recording new nightly episodes of news, without incident. All of a sudden, the "new" show is recorded, but so is the repeat episode later in the evening. It is clearly marked repeat in the guide. What could have caused this to change? I've rebooted the box. and deleted and reset the recording for the show.Xfinity Voice Remote. You can control almost all aspects of your TV with the Xfinity Voice Remote. For a quick list of phrases you can use with your remote, see our voice command tips. X1 apps on your TV. Open Netflix, Amazon Prime Video, Hulu, NBC Universal's video service, Peacock, and much more — all through your TV using X1 apps.

General X1 DVR Information. Record Up to Six Shows at Once: With DVR service on X1, you can record up to six* shows at once. Set recordings, play back shows, delete and manage recordings from all your X1 devices. Schedule a program, series, personality or sports team to record. Specify record options to end a recording late, record only new ...Change user roles. To change a user's role: Sign in to xfinity.com as the Primary user.; Scroll to view the users on the account. Click the user whose role you'd like to change. Under the Manager Permissions section, click Change Permissions.; Choose the user role you'd like the user to have, then click Continue.; When the role is successfully changed, you'll see a confirmation message.…

Reader Q&A - also see RECOMMENDED ARTICLES & FAQs. Select a scheduled recording to cancel. La. Possible cause: Got a replacement box, old box still shows up. I got a replacement box for my master.