Can i return verizon equipment to ups
06-30-2009 02:55 PM. We had a T3 line previously. That included a local loop from Verizon which terminated in a massive multiplexer which is an entire rack of equipment. We cancelled the T3 over a year ago, and we need to get this old equipment out of the way. We have been trying to get Verizon to come pick this equipment up for 3 months now.The issue is that Verizon sends the return label so the issue is between Verizon and the returns shipper. in the past it was returned via the postal service which is terrible. Then it was the UPS which gives a $100 carriage loss built into the ICC regulations. And only Verizon can collect this money and more if the parcel is insured for more.I got a phone call from Verizon on June 10, 2015 asking me to return the FIOS equipment. I told the Verizon agent that I had already returned it and gave him the UPS tracking number. I was put on hold for a few minutes and was told that the equipment was received by Verizon on May 28, 2015 at 10:29 am. On June 11, 2015 I received an email ...
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Yes, you can return your Verizon Fios equipment to a Verizon store. You will need to bring the equipment with you, along with a valid form of ID. A receipt is not required, but it may help the return process go more smoothly. ... The good news is that there are plenty of UPS Stores that accept Verizon Fios equipment returns. Just bring your ...my returned equipment. 07-01-2023 12:09 AM. I had a defective router, so Verizon sent me a new one, with a return label for the old equipment. J boxed it up, attached the label and took to the UPS store. I’m a frequent shipper so I always hold receipts/tracking number. Now Verizon is sending me emails saying that I haven’t returned it.for what ever reason a 2nd quantum delivery was made, i never even opened the box, let alone "activated" anything which apparenly would beVisit Community. 24/7 automated phone system: call *611 from your mobile. Get the trade in value for a device. Receive instant credit, account credit, gift cards or buyback deals & promotions when you upgrade & recycle your old device.How to Ensure a Smooth Fios Equipment Return Process. To ensure a smooth Fios equipment return process, follow the steps outlined in this article, avoid common mistakes, and don’t hesitate to contact Verizon if you have any questions or concerns. Exploring the Customer Service Aspect of Fios Equipment Return. Verizon’s …Just make sure to keep tracking number to prove they were received. If you really would prefer a store, check with your local Verizon Wireless store )make sure a corporate store and not a reseller). They may also handle FIOS or can tell you where the closest one is. I have two SD set-top boxes that I want to return to a verizon store.To return your equipment: Return rented equipment to the Verizon or the UPS Store nearest you; You do not need to box up equipment since equipment serial numbers will be scanned and returned to Verizon. Be sure to get a receipt for your records; Contact Verizon at 1.800.Verizon (1-800-837-4966) if you have any questions. View unreturned ...Rhode Island. Virginia. You can check out the address of every store on Verizon’s website. To find out whether the one nearest to you accepts Fios equipment returns, contact Verizon’s customer support: Through chat on the company website. Through Facebook Messenger. Via phone at 1-800-VERIZON (1-800-837-4966).Prepare your shipment. Disconnect the equipment you wish to return and carefully place it, including all remotes and power cords, in a box of your choosing. Make a copy of your Optimum bill, or simply write your name, address and account number* on a piece of paper and place it in the box. Start your return.I used the verizon return label to return a brand new IPhone I ordered by mistake. UPS shows the package was picked up and made it to the next town where it has been sitting for 3 days. A rep told me it was probably lost and I need verizon to open the claim but I can't find anyone in verizon who will do that for me.Return Options: Return rented equipment to The UPS Store nearest you. Check here.You do not need to box up equipment. Equipment serial numbers will be scanned and returned to Verizon. Be sure to get receipt for your records.Contact Verizon at 1.800. Verizon (1.800. 837.4966) if you have any questions. Keeping this in view,does verizon fios have ...I was supposed to get a return shipping label, which, after 2 weeks of waiting, I still did not receive. I called customer support, and was put on hold for quite sometime, only to find out that the systems were down and could not create for me a return shipping label. Then I was told to find a UPS store that can return the equipment back to ...Jun 24, 2015 · Once the equipment is received we will issue the appropriate credit (s) to your bill. To return this equipment, please use the box (es) and return label that was sent to you and bring the packaged items to your local UPS® or you can check here for a Verizon location near you. They will ship it back to us at no cost to you.Here is the UPS instructions from the Spectrum support website: UPS Return. You can easily return Spectrum equipment by bringing it to any UPS Store. To return your equipment to a UPS Store: Use the UPS Store Locator tool to find the store nearest you. Note: Not all UPS locations are UPS Stores. Please use the link to find the …VZ reps can view the return tracking number in the order details. Note: For reasons I don't understand, VZ leadership never gave reps info on how to view the tracking for return kits, so if a VZ rep says they don't have a copy, share the description that I gave you.Make sure you get a receipt from the store to show that you handed the equipment over, and gave you a UPS tracking number. 2). Call Verizon and ask them to send you a return label. You do the packing, and put the label on the box, hand it to any UPS driver you can find, or take it any UPS Store, or authorized shipping center. It is prepaid, and ...
Recall that you have 30 days from the date of your service disconnection to return all of your Verizon Fios equipment in order to avoid being charged for unreturned equipment. You can reach Verizon customer service by calling 1-800-837-4966 if you have any questions or need any extra assistance. By following these steps, you can ensure a hassle ...You can,and should return it with all the rest of your "Verizon owned" equipment when you close your account. View solution in original post ... The first two customer service people mildly threatened a $100 or more non return fee of older equipment so that's why i was on hold for so long trying to speak to their supervisor and eventually got ...As of May 2015, eight seasons of “Heartland” have aired, with a ninth season due to return in the fall of 2015. “Heartland” is a family drama series centering on the ups and downs ...Just place the supplied UPS shipping label directly over the original label and drop it off at a UPS store. Need to Know . To avoid being billed an unreturned equipment charge, please return all your Verizon Fios equipment within 30 days of the day your service is disconnected. Unreturned Equipment Pricing Equipment Type: National Unreturned ...If you talk to billing/support they should be able to help get a prepaid box sent to you. Otherwise, try visiting a UPS Store and see if they are capable of taking the DSL equipment, since UPS is a partner of Verizon for returning FiOS equipment. The FiOS store may not be able to accept the DSL gear.
You can return Verizon equipment to any of the Verizon store locations or select Verizon Fios TV stores if you have bought them directly. Moreover, equipment can also be returned via UPS mail. In any case, you have to sent them back within 30 days of purchase or Verizon will charge you for a late fee per day that exceeds 30-day …Seal the box with your old equipment and apply the return label provided over the original shipping label. Contact the carrier for drop off locations closest to you. Option 3: Return to The UPS Store Please bring all equipment you need to return to the nearest The UPS Store location. These locations will package, box and process your equipment ...Just place the supplied UPS shipping label directly over the original label and drop it off at a UPS store. Need to Know . To avoid being billed an unreturned equipment charge, please return all your Verizon Fios equipment within 30 days of the day your service is disconnected. Unreturned Equipment Pricing Equipment Type: National Unreturned ...…
Reader Q&A - also see RECOMMENDED ARTICLES & FAQs. 03-28-202306:45 AM. Hundreds of posts about the failin. Possible cause: On Saturday, February 3rd Verizon installed the Fios line etc...in my c.
Verizon will send you a return kit in the mail that includes instructions on how to return your equipment. The kit will also include a prepaid shipping label that you can use to send the router back to Verizon. Online Return Process. If you prefer to handle the return process online, you can do so through the Verizon website.Eventually, the need may arise for you to return this box to Verizon, either for repairs or as part of your service cancellation. Depending on your specific preferences, you can return this equipment through the mail or at one of several Verizon FiOS TV storefronts. Understanding your options when it comes time to initiate a Verizon equipment ...
You may either package the equipment yourself using a cardboard box and the prepaid UPS shipping label you printed at home, or you may bring your equipment to the store and a UPS representative will pack and ship your equipment back to us. If a UPS Store representative packages the equipment for you, you'll receive a physical receipt with your ...03-28-202306:45 AM. Hundreds of posts about the failings of Verizon's return process. If you speak to a rep, their customers are either stealing or there is some sort of UPS conspiracy happening. Mailed back a Google pixel for warranty replacement and a month later notified I was being charged $500 for an unreturned item.
Best Answer. Good morning and thank you for reaching out he Re: Returning FIOS equipment. 04-30-2020 04:13 AM. Most verizon stores are closed due to this virus. However they will be open in the future. It’s best to go to the store, have the clerk scan all the equipment bar codes and list as returned. Make sure they give you a itemized receipt with the equipment as well as your account number and … Jan 31, 2024 · Enthusiast - Level 1. 01-31-202Options to Return Cox Equipment. Use one of the Re: Trying to return verizon 5g home internet devices. vzw_customer_support. Customer Service Rep. 03-22-2024 06:31 AM. MMGust, we understand your concern with receiving unexpected charges on your bill, especially if you have been having issues receiving your return kit for the equipment. Mon-Sat: 10 am – 8 pm, Sun: 12 pm – 6 pm. Verizon Wirel Step 3: Package Your Verizon Equipment. After gathering all the necessary equipment, it's time to package them securely for return. Start by disconnecting all cables and wires from the devices. Take care to wrap delicate items, like remotes, in bubble wrap or place them in padded envelopes to prevent damage during transit.Verizon Wireless now offers a service called the Family Locator, which is designed for families to track each other's Verizon cell phones. Subscribers to Verizon can add this servi... A lot of people get those emails even though they are returned. FedEx Office® Pack and Ship or The UPS Store® wYou can,and should return it with all the rest You should have received a prepaid return label and packing box for returning the Verizon-owned 5G Home Internet Gateway, window receiver, router, and cords. You should return this equipment to us in undamaged condition (subject only to reasonable wear and tear) within 30 days of service cancellation, or you may be charged $0 for the non-return ... Can't return device. 02-22-2024 06: The Verizon FiOS TV Equipment Return Program form that was included with the return box says "Please remember, customers are responsible for equipment until returned to UPS/USPS" ... When I had to return some equipment, the guy at the UPS store warned me to hold onto the receipt for up to a year as he had heard about many cases with a similiar ...After the failed tech attempts, verizon told me my modem must be defective and would send me a new one (at a cost of course of like $2.50/month). They specifically told me a return pre-paid shipping lable would be in the box to return my old modem. If I didnt return the old modem they would charge me for it. Verizon stores. Connect with us on Messen[For questions related to Verizon Wireless, head over to r/Verizon. FInstallation of Fios TV includes connecting up Just place the supplied UPS shipping label directly over the original label and drop it off at a UPS store. Need to Know . To avoid being billed an unreturned equipment charge, please return all your Verizon Fios equipment within 30 days of the day your service is disconnected. Unreturned Equipment Pricing Equipment Type: National Unreturned ...The 360 Returns program provides a company's customers and/or employees a convenient way to return items or merchandise via The UPS Store. Companies have different return options to choose from. Ask us about our "no box or no label" and Group Ship® programs. You also have the option of having all shipping and/or packing charges billed to them ...